SOLTER 2+1 Warranty
SOLTER products are designed for industrial and professional applications.
Both their construction and the strict testing and quality controls ensure the reliability of SOLTER products under the following conditions:
Applicable Territory
The following warranty protocol applies only to Spain and Portugal. For other countries, please contact your nearest distributor.
Warranty Duration
SOLTER guarantees that its products are free from manufacturing defects during the following warranty periods:
- 3 years, for all products registered under the “SOLTER 2+1” program, including the MMA (CORE, COTT, STYL, ICON, AEROARC), TIG (ICONTIG, AEROTIG), and MIG-MAG (AEROMIG, AEROPROCESS, SOLMIG) lines. This includes transformers, electronic circuits, and components with manufacturing defects during normal product use.
- 2 years, for all unregistered products from the MMA, TIG, and MIG-MAG lines, as well as battery chargers, personal and collective protective equipment, and their accessories.
- 1 year, for moving components such as fans, water cooling systems, water pumps, interconnection cables, cable reels, TIG torches, MIG torches, and jump starter batteries.
Repair Warranty
Once a unit has been repaired, the original warranty remains valid until the end of the period specified at the time of purchase. Replacement parts are covered for a period of 6 months.
“SOLTER 2+1 Warranty” Registration
To benefit from the special warranty program, the equipment must be registered within 30 days of purchase.
Registration must be completed through the official portal: www.solter.com
Warranty Claim
In case of malfunction or failure of a product under warranty, the claim must be made through the distributor where it was purchased, or alternatively, through an authorized SOLTER distributor.
It is essential to present the purchase invoice, including the seller's and buyer's details as well as the equipment's serial number.
For equipment registered under the “SOLTER 2+1” program, the registration confirmation issued at the time of product registration must also be provided.
Warranty Exclusions
The following are excluded from the warranty:
- Wear parts such as connection cables, wheels, connectors, screen filters, cases, rollers, MIG and TIG torch consumables, or other components subject to intensive use.
- Equipment handled by personnel not authorized by SOLTER.
- Damage caused by improper or negligent use of the product.
- Costs related to maintenance, adjustments, demonstrations, or technical travel.
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